FAQ

  • How do I check-in?

    Check-in is simple and seamless. You'll receive detailed instructions via email before your arrival, including access codes or key collection details. If you need any assistance, our 24/7 support team is here to help.

  • Can I book through Airbnb

    Yes, you can find and book our properties directly through Airbnb. However, booking directly through our website may offer additional perks and exclusive rates.

  • How can I get in touch

    You can reach us anytime through our contact form, email, or by phone. We also offer 24/7 support to assist you with any inquiries or issues during your stay.

  • What is your cancellation policy

    Our cancellation policy varies depending on the property and the booking platform used. Please refer to the specific listing or your booking confirmation for detailed information.

  • Is there minimum stay requirement

    The minimum stay requirement varies depending on the property and the season. You can find this information on each property’s listing page.

  • What amenities are provided

    All our properties come equipped with essential amenities, including Wi-Fi, fresh linens, toiletries, and kitchen essentials. Some properties also offer luxury amenities like pools, gyms, and game rooms. Check the property listing for specific details.

  • Do you offer additional services

    Yes, we offer a range of additional services such as airport transfers, grocery delivery, and personalized experiences. Please contact us to arrange any special requests.